Privacy Policy

Privacy Policy

This GDPR privacy policy will explain how Mieno Software, the company that develops Web Radio Control, uses personal data we collect from you when you use our websites (under domain names and or the Web Radio Control application.

What data do we collect?

Mieno Software collects the following data.

Information you provide to us:

  • Email address
  • Amateur radio call sign
  • Web Radio Control application installation name

Information we collect as a part of Web Radio Control application licenses:

  • License type
  • License creation timestamp
  • License expiration timestamp
  • Number of active Web Radio Control application installations
  • Anonymized identifiers (hash codes) of the devices the Web Radio Control application is installed on

Information collected automatically on our websites:

  • Information related to your activity on our websites, including the content you viewed and the links you followed
  • Information about your web browser, device, and your IP address

How do we collect your data?

You directly provide Mieno Software with most of the data we collect. We collect data and process data when you:

  • Request a trial version of any of our products or services
  • Place an order for any of our products or services
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
  • Use or view our website via your browser’s cookies
  • Activate your copy of our software via online activation or email

Mieno Software may also receive your data indirectly from the following sources:

  • Gumroad online sales platform that we use to sell our products or services
    • Gumroad is responsible for all payment processing during purchase of our products. See Gumroad privacy policy for more information on their handling of payments and purchases.
    • Mieno Software does not directly handle any information related to payments or credit cards.
  • MailerLite email marketing software that we use to send emails to opted-in participants of our mailing lists. See MailerLite privacy policy for more information on their handling of email subscriptions.

How will we use your data?

Mieno Software collects your data so that we can:

  • Process your orders for our products and services
  • Manage your software licenses
  • Email you with newsletters, updates or special offers on products and services we think you might like

Mieno Software does not share any of the software license data or the data you directly provide to us with third parties.

How do we store your data?

Mieno Software applies strict security measures to protect the security, confidentiality and integrity of data we collect from you. We implement both technical and andministrative security measures to protect your data from unauthorized access, disclosure and modification. We routinely review our security measures to ensure that they remain effective.

Mieno Software stores your application license data in cloud data centers located inside the European Union.

Data stored by third parties:

  • Gumroad online sales platform is responsible for storing and handling data regarding your purchases of our products.
  • MailerLite email marketing software is responsible for storing and handling your email addresses related to subscriptions on our email mailing lists.


Mieno Software would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Mieno Software from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please send us an email to: contact (at)

What are your data protection rights?

Mieno Software would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Mieno Software for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that Mieno Software correct any information you believe is inaccurate. You also have the right to request Mieno Software to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that Mieno Software erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that Mieno Software restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to Mieno Software’s processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that Mieno Software transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

contact (at)


Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit

How do we use cookies?

Mieno Software uses cookies in a range of ways to improve your experience on our websites, including:

  • Understanding how you use our websites

We partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing service on our websites through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users' use of the websites, determine the popularity of certain content and better understand online activity. By accessing our websites, you consent to the collection and use of your information by the third-party vendors. You are encouraged to review their privacy policy (Google privacy policy) and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors.

What types of cookies do we use?

There are a number of different types of cookies, however, our websites use:

  • Functionality – Mieno Software uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Mieno Software uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Mieno Software sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

If you do not want any information to be collected and used by tracking technologies, you can also visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Privacy policies of other websites

Our websites contain links to other websites. Our privacy policy applies only to our websites, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Mieno Software keeps its privacy policy under regular review and places any updates on this web page.

How to contact us

If you have any questions about Mieno Software’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: contact (at)

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Mieno Software has not addressed your concern in a satisfactory manner, you may contact the The Office of the Data Protection Ombudsman in Finland.


Email: tietosuoja (at)